Moodle Helps


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W

What web browser should I use

The highest recommended web browsers for Moodle are Mozilla Firefox and Google Chrome. This software is free to download from the following sites.

Mozilla: https://www.mozilla.org/firefox

Google: https://www.google.com/chrome/

The latest versions of Apple Safari and Microsoft Internet Explorer are also compatible. 


Where are the unit registration, unit change, withdrawal and extension request forms

You'll find the online forms in the blue menu at the top of the page under "Forms". If the blue menu does not appear at the top of the page, scroll right down to the bottom to the grey footer instead.


Where can I find the assessment coversheet

The assessment cover sheet can be found in the blue menu at the top of the page under "Resources", or in any of your units, underneath the "Assessments" banner.

It should look something like this:


Click on the link "Assessment Resources" and a pop-up will appear where you can download the files.


Which library database should I choose

While each of our databases contains a range of sources available for your studies, some may be more relevant to you than others. Here's a brief guide of what each library contains and which disciplines they may be most useful for.

ProQuest Religion eBook Collection
This database contains in excess of 16000 ebooks related to Bible, Theology and Ministry. 


ProQuest Psychology and Religion 

Psychology

This database contains specific full-text information for health and social care professionals. This is provided to assist students in their Pastoral and Counselling studies.

Religion

This database contains over 200 journals (many of which are different to the EBSCO database) and can be searched for journal articles relevant to Bible, Theology and Pastoral subjects.


EBSCO: Religion and Philosophy
This database contains over 200 journals which can be searched for articles relevant to Bible, Theology and Pastoral subjects. 

20th Century Religious Thought: Christianity
This database contains key works from several 20th Century theologians. Many of these works have been pivotal in forming the landscape of contemporary theology. Over 150,000 pages of material is collated here. 


Who do I contact

If I'm having difficulty with my studies?

If you're having trouble with understanding a unit, you can contact your Academic Coordinator for help. You'll find their contact listed at the bottom of your unit page. You can also find your marker's contact at the bottom of the unit page if you have questions about assessment items. Have a look at our tutorial "How do I message another user?" for further instructions.

If you're having trouble with your studies, in general, please contact: 

If you don't know who that is, you can email info@acom.edu.au and we can connect you.

If I'm having difficulty using the Moodle site?

If you have trouble using Moodle please feel free to contact us at moodle@acom.edu.au OR 1800 672 692 OR (02) 8573 6006.

If you have any other general enquiries please send them through to info@acom.edu.au


Why can't I edit some fields in my profile

It may appear that you can edit some of the fields in your profile, such as your email address, but when you hit save the changes don't stick!

This is because some of your profile fields are locked for administrative purposes. Those fields include:

- Username

- ID number

- Email

- Authentication

- Suspended

- First name

- Last name

- Institution

- Department

- City

- Country

If you need to change any of these fields please email us at info@acom.edu.au.


Z

Zoom Instructions

NEW TO ZOOM?
If you have not used Zoom before, you will need to download the program (for free!) here. Download the first option, “Zoom Client for Meetings”.

Alternatively, if you are using a mobile device you can locate the app Zoom Cloud Meetings via the App Store (Apple devices) or Google Play Store (Android devices).

JOINING SESSIONS
Once the software is on your computer/device all you will need is the link to the session, provided on Moodle. Click on the link when it’s time to join and Zoom will automatically launch.

EQUIPMENT
Zoom is an audio/video conferencing program, so if you would like to share your video and audio in a session make sure you have a microphone and camera on your device or computer (note that using the Zoom app on a smartphone will guarantee these two options are available). There is also the option to communicate via the chat function. For more information see Audio Options in Zoom.

RECORDINGS
All of our Zoom sessions will be automatically recorded as soon as any participant enters, so please be aware of this. If you accidentally join the session before the time or date, don't worry. You can hit "Leave Meeting" and our admin team will take care of the false recording. After the session has occurred the recording will be uploaded to Moodle.

NEED HELP TROUBLESHOOTING?
Email us at moodle@acom.edu.au or call (02) 8573 6006



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